Laboratory Equipment Repair and Maintenance The reality of laboratory equipment is that constant use of them may result sometimes in operational setbacks, as these are machines that will need from time to time repair and maintenance. Laboratory dealers that are into repair and maintenance services are many in the market today, but what is important is that they must be experienced and certified and have been servicing many types of laboratory equipment which are basically used in research labs in institutions, private organizations, and healthcare facilities. Examples of these common equipment which have been serviced by these certified dealers are: coagulation analyzer, immunoassay analyzer, centrifuges, flow cytometer, microscopes, mixers, shakers. When purchasing laboratory equipment, it is important that part of the purchasing package must include a warranty period of maintenance service, such that dealers of these equipment are able to provide an expert team to schedule and manage a routine and emergency lab equipment checks, the purpose of which is to ensure that the utilization of the equipment is optimized and with that, lab productivity and researcher efficiency are realized. The maintenance package should include the following services: lab equipment repair, preventive maintenance services for lab equipment, extended warranties, pipette calibration services, lab equipment outfitting, contracts for lab device repair, and it is expected that the service team will conduct a thorough inspection, monitoring, and reconditioning of the equipment. The effects of such warranty services can addressed technical issues that are related to mechanical, electronic, pneumatic, and hydraulic components, as well as parts like valves, tubes, gaskets, probes, etc. are replaced as needed. For the equipment repair service to be performed in-house, instead of an off-site repair, provides many advantages, such as: safe to conduct for smaller pieces of equipment, as a preventive maintenance, cost-saving as it saves on buying new devices, efficiency on the part of the equipment, time-saving as it helps for continuity of laboratory operation, and accuracy of the equipment.
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Offering a better service program, on the part of the equipment dealer, like centralizing the laboratory service program by consolidating IT technology may gain many benefits for the service company, such as: efficient and simplified service of managing maintenance services of the clients, lowering cost of maintenance team by merging the laboratory service functions, maximize capital utilization which is a result of consolidation of the service program, improve cash flow due to the fact that the inventory levels may be reduced and equipment up time is increased, an increased up time since preventive maintenance services are streamlined, maximize resources as experts, tools are tapped, and cost savings due to the integration of instrument services, and increase productivity.
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Because of the need to have continuous operation in the laboratory, repair and maintenance services which are packaged by laboratory equipment dealers can be limited since these are mostly based on the warranty contract, therefore, most laboratories are now depending on outsourcing laboratory service companies to help them with their lab repair problems such that the outsourcing company takes care of tapping highly skilled lab technicians to handle the service job, and the returns of which can save much in operational and labor costs for the laboratories.